Support

Help with plugin licenses, GitHub repository access, Cursor Team Marketplace setup, free MIT skills, and consultancy engagements. Enterprise Delivery Stack includes email support with a 48-hour SLA.

Email support After purchase System status

Skills vs plugins — support scope

Free MIT skills

Self-serve install from GitHub. Community-style help via install procedure. No license email or GitHub invite.

Paid IDE plugins

Fulfillment email + private repo + Team Marketplace guide. Email support; Enterprise stack includes 48h SLA.

Quick help

Just purchased?

GitHub invite and setup guide arrive by email within one business day. See what happens next.

Plugin licensing

Per-organization license, 12 months updates, refund policy on Plugins FAQ.

Team Marketplace

Admin setup guide on Enterprise. Enterprise stack buyers get a live onboarding call.

Free MIT skills

Install instructions and skill catalog on Skills. No license required.

Support FAQ

I paid but haven’t received GitHub access

Check spam and the email used at Stripe checkout. Access is usually same business day. If 24h pass, email hello@cursorpluginkits.com with your receipt.

Can I upgrade to a bundle after buying one plugin?

Yes — contact us within 30 days with your receipt for credit toward a bundle.

Stripe receipt or invoice

Stripe sends a receipt automatically. For PO / MSA / enterprise invoicing, see Enterprise or email sales.

Refund policy

Contact us within 14 days if scope doesn’t match documentation. Repository access is revoked on refund.

Consulting and proposals

Services engagements are separate from plugin licenses. See Consulting or Free Estimate.

Technical issue with a skill install

Skills are MIT and self-hosted in ~/.cursor/skills/. See the install block on Skills or open the public GitHub repo linked there.

Still stuck?

Email hello@cursorpluginkits.com with your org name, product purchased, and a short description.