Site support
Technical site procedures, documentation lookup maps, support routing trees, and live service status.
Documentation map
Where to go for each topic — diagrams, tables, and step-by-step guides on this site
| Topic | Live guide | Format |
|---|---|---|
| Gate methodology | G0–G5 · B0–B6 | Gate tables · flow diagram |
| Free MIT skills | Skills catalog | Install procedure · skill vs plugin grid |
| Governed plugins | Plugins catalog + FAQ | Pricing cards · licensing FAQ · enforcement layer |
| After checkout | Thank you page | Fulfillment sequence · next steps table |
| System status | Storefront + fulfillment health | Live component checks |
| Team Marketplace | Enterprise / bundles | Admin procedure · setup flow |
| Support routing | Paid vs free lanes | Support decision tree |
Support routing
How requests flow from your team to the right channel
flowchart TD
A[Your question] --> B{Paid plugin license?}
B -->|Yes| C[Check success.html + license email]
B -->|No| D{Free MIT skill?}
D -->|Yes| E[skills.html install guide]
D -->|No| F{Consulting / proposal?}
F -->|Yes| G[consulting.html or estimate.html]
F -->|No| H[Email hello@cursorpluginkits.com]
C --> I{GitHub invite missing 24h?}
I -->|Yes| H
I -->|No| J[Follow Team Marketplace guide]
J --> K[enterprise.html admin steps]
Support routing — start at the matching live guide; email us with your org name, product, and Stripe receipt if fulfillment is delayed.
Common procedures
| Step | Input | Action | Verify |
|---|---|---|---|
| 1 | Stripe receipt | Open inbox for licenses@cursorpluginkits.com | Email within one business day |
| 2 | GitHub invite | Accept org/repo invitation | Private repo visible in GitHub |
| 3 | Cursor admin | Dashboard → Plugins → Import Team Marketplace repo | Plugins listed from marketplace.json |
| 4 | Developers | Marketplace panel → install team plugins | Rules + hooks active |
| 5 | Free skill only | Copy skill folder to ~/.cursor/skills/ · reload Cursor | @-invoke skill in agent chat |